Shipping & Delivery
Lvuhxtraβ’ aims to make every order simple from checkout to delivery. Below is an overview of our processing, shipping, and tracking practices.
Order Processing
Orders are generally prepared within 2β5 business days.
During holidays, promotions, or periods of higher order volume, processing may take up to 6 business days.
Shipping Fee
A flat $6.99 shipping fee applies to each order unless another rate is clearly displayed at checkout.
Estimated Delivery
Typical delivery estimates are:
United States: 8β14 business days
Canada / United Kingdom / Australia: 10β16 business days
Other International Destinations: 14β21 business days
Delivery estimates begin after the order has been processed and shipped.
Carrier delays, customs review, severe weather, or peak shopping periods may affect arrival times.
Tracking
Once your order ships, tracking information will be sent to the email address provided with your order.
Tracking may require 1β3 business days to update after the shipping confirmation is issued.
International Orders
International customers may be responsible for customs duties, import taxes, or local handling fees required by their destination country.
These charges are not included in the product or shipping price unless clearly stated at checkout.
Customs processing may also extend delivery times.
Order Changes & Cancellations
If you need to correct a shipping address or request a cancellation, contact us within 12 hours of placing your order.
Once an order has entered fulfillment or has shipped, changes or cancellations may no longer be possible.
We recommend reviewing your shipping information carefully before completing checkout.
Damaged Shipments
If your package arrives damaged, contact us within 72 hours of delivery and include your order number and clear photos of the package and affected item where applicable.
Our customer support team will review the issue and arrange an appropriate resolution.
Delayed or Missing Shipments
If tracking has not updated for an extended period or your package has not arrived within the expected delivery window, please contact us so we can assist with an investigation.
If a shipment is confirmed lost in transit, Lvuhxtraβ’ will review the order and arrange an appropriate replacement, refund, or other resolution based on the circumstances and applicable consumer protection requirements.
Shipping Support
For shipping, tracking, delivery, address-change, or cancellation questions, please contact:
Lvuhxtraβ’
Operated by Shanghai Jinshangli Network Technology Co., Ltd.
Business Address:
No. 33 Hongfeng Road, Hengsha Township, Chongming District, Shanghai (Shanghai Hengtai Economic Development Zone)
Email: service@lvuhxtra.com
Please include your order number when contacting us about a purchase.